When rent or a summer power bill is due and the money is not there, a loan is rarely the best first move. This guide explains where to look for rent help in Fresno, how to buy time with your landlord and your utilities, and what to compare if you decide you must borrow. Most of the options below never have to be repaid.
Quick answer: Start with 211 Fresno County, ask your landlord for a written payment plan, and call free legal help if you get an eviction notice. For power and water bills, ask PG&E or the City of Fresno about discounts and payment arrangements before you consider any loan.
Start with 211 Fresno County
The 211 Fresno County line is run by United Way Fresno and Madera Counties. It is free, open 24 hours a day, and available in many languages. Dial 211, call 1-866-559-4211, or text 211-211. A specialist can tell you which rent, utility, food and emergency programs are taking requests right now, which saves you from calling a dozen agencies that may be out of funds.
Have your household size, monthly income, the amount you owe and any notice you received ready. Write down the name of each person you speak with and the date.
The city’s emergency rental program is closed
Older advice sometimes points Fresno renters to the City of Fresno’s emergency rental assistance program. That program is closed, so do not spend days chasing it. Ask 211 about current rental help instead, since it changes from month to month. Nonprofits and faith-based groups sometimes offer one-time help, but funds are limited and often run out early.
If your housing is already at risk, Fresno County’s Homeless Assistance Unit can be reached at (559) 600-5315. Calling before you lose your housing gives you more choices.
Get free legal help if you receive an eviction notice
An eviction notice is serious, but it is not the same as being evicted. A landlord generally has to follow a legal process, and you can respond. The City of Fresno’s Eviction Protection Program offers free legal help to tenants facing eviction, and 211 can tell you how to reach it.
Central California Legal Services also helps low-income residents. Its office is at 2115 Kern Street, Suite 200, Fresno, CA 93721, and the phone numbers are (559) 570-1200 and (800) 675-8001. If you think a landlord is treating you unfairly because of a protected reason such as disability or family status, the Fair Housing Council of Central California can help at (559) 244-2950.
Know your basic rent rules
Fresno has no local rent control. California’s Tenant Protection Act caps yearly rent increases on covered units at 5% plus inflation, with a maximum of 10%, and requires just cause to end a tenancy after 12 months. Not every home is covered, so check your own case with legal aid. Most landlords may charge a deposit of no more than one month’s rent, which matters if you are moving to a cheaper place.
Talk to your landlord before the rent is late
Many landlords would rather take a partial payment or a short delay than start a costly turnover. Contact them as soon as you know there will be a gap. Say how much you can pay now, what date you can pay the rest, and why that date is realistic, such as your payday.
- Ask for the plan in writing, signed by both of you.
- Pay what you promised on time, even if it is small.
- Keep copies of texts, emails and receipts.
A written plan also helps when you apply for assistance, because programs often want proof that your landlord is willing to work with you.
Lower your PG&E bill
PG&E provides both electricity and natural gas in Fresno, and you can reach it at 1-800-743-5000. Ask about these programs:
- CARE: about 30% to 35% off the electric bill and 20% off the gas bill for income-eligible households.
- FERA: 18% off electricity only, for households a little over the CARE limit.
- REACH: a one-time credit of up to $300 for income-eligible customers, subject to funding. Check pge.com for current terms.
- Budget Billing: averages your bill over 12 months so a hot August does not hit all at once.
From June 1, 2026 to May 31, 2027, a household of one or two people qualifies for CARE at $43,280 a year or less and for FERA at $54,100 or less. For four people the limits are $66,000 and $82,500. Ask PG&E about a payment arrangement before you borrow to pay a bill.
Water, sewer and trash bills
For City of Fresno water, sewer and trash, call Utilities Billing and Collection at (559) 621-6888 and ask about a payment arrangement. Under California’s Water Shutoff Protection Act, larger water systems may not shut off a home until the bill is at least 60 days past due. They must give written notice and offer options such as a payment plan.
Handling the summer heat
Fresno summer highs often pass 100 degrees, so cooling is a health need. The city opens cooling centers during extreme heat, and 211 can tell you which are open. For larger emergencies, see our guide to disaster and emergency loans in Fresno, and look for aid first.
Help for students and seasonal workers
Fresno State students hit by an unforeseen emergency can ask about the Good Samaritan Grant, which needs documentation and is not for routine costs. The Amendola Family Student Cupboard offers free food and hygiene items to current students. More ideas are in our guide to loans for Fresno State students.
Farmworkers often face a gap between harvests, so budgeting for the off-season matters. California agricultural employers now owe overtime after 8 hours a day or 40 hours a week. Our page on cash for Fresno farmworkers and seasonal income has more.
What a payday loan costs for rent
If the aid is not available in time, know the numbers before you consider a payday loan. In California, the check can be up to $300 with a term of up to 31 days. The fee can be up to 15% of the check, or $45 on $300, so the most cash you can receive is $255.
Example: you need $255 for rent. You write a $300 check, get $255, and owe $300 when the loan comes due. If the loan lasts 14 days, the $45 fee works out to about 460% APR. A lender may not make a new loan to pay off an old one. To learn more, read how payday loans work.
Cheaper ways to borrow if you must
A credit union is usually the better choice. EECU, the largest credit union based in the central San Joaquin Valley, is open to school employees, students and retirees in its 12-county area, some local employers such as the City of Fresno, and family or household members of members. Confirm your eligibility before you apply.
Federal credit unions may offer payday alternative loans, or PALs. The cap is 28% interest plus an application fee of at most $20. For example, a $500 PAL repaid over 3 months at 28% interest costs about $23 in interest, plus a fee of up to $20, so at most about $43 in total cost. Payments would be about $174 a month. Compare options in our guide to credit unions vs. payday lenders in Fresno. Whatever you choose, borrow only the gap and confirm the lender is licensed.
Frequently asked questions
Start with 211 Fresno County. Dial 211, call 1-866-559-4211 or text 211-211. They can tell you which programs are open now. The City of Fresno’s emergency rental assistance program is closed.
You may qualify. The City of Fresno’s Eviction Protection Program offers free legal help to tenants facing eviction. Central California Legal Services also helps, at (559) 570-1200 or (800) 675-8001.
Yes. CARE and FERA lower your rates if your income qualifies. REACH may give a one-time credit of up to $300, subject to funding, and Budget Billing spreads costs over 12 months. Call PG&E at 1-800-743-5000.
Larger water systems may not shut off a home until the bill is at least 60 days past due. They must give written notice and offer options such as a payment plan. Call the City of Fresno at (559) 621-6888.
The check can be up to $300, and the fee can be up to 15% of the check, so the most cash you can receive is $255. The term is up to 31 days.
Payment plans with your landlord or utility, assistance programs, and credit union loans are usually cheaper. A federal credit union PAL has a cap of 28% interest plus an application fee of at most $20.
Search the license on the DFPI website at dfpi.ca.gov or call the DFPI consumer line at 1-866-275-2677.
This article is educational and is not financial or legal advice. Before you borrow, confirm the lender is licensed with the California Department of Financial Protection and Innovation (DFPI), and read the fee disclosure in full.
